Trust • Transparency • Fair Pay for Farmers
विश्वास आणि अनुपालन केंद्र
The legal framework governing our farm-to-society grocery delivery in Pune, Maharashtra — published in full, for customers and partners alike.
नियामक चौकट
The Indian statutes and standards these policy documents are written against.
Personal data collection, processing, and user rights are governed under the Digital Personal Data Protection Act, 2023, with Enacute Solutions operating strictly as Data Processor.
Platform terms, electronic records, and dispute resolution are construed in accordance with the Information Technology Act, 2000 and applicable Indian law.
Kisan Door Step itself holds an active FSSAI registration (Reg. No. 21526083016174) as a Direct Seller of fresh produce and food essentials, renewable annually — see the FSSAI Registration & GST Status document.
Kisan Door Step currently trades exclusively in GST-exempt food essentials and does not hold a GST registration at this time; registration will be obtained promptly if that changes.
धोरण दस्तऐवज
All 11 documents in the register, grouped by who they apply to.
How we collect, use, and protect your personal data under DPDPA 2023.
Rules governing your access to and use of our platform.
Order cancellation window, process, and refund timelines.
Society-based delivery zones, schedules, and free delivery details.
The 1-hour complaint window, eligible returns, and refund process.
Accepted payment methods, pricing transparency, and transaction security.
Terms for farmers, wholesalers, and suppliers partnering with us.
Support Local Farmers • Buy Fresh • Eat Better
आमच्या धोरणांबद्दल प्रश्न आहेत?
This register consolidates 11 policy documents comprising 72 clauses and roughly 7,104 words. Together they form the operative terms between Kisan Door Step, its customers, and its farming and supply partners across Pune.
Platform technology is licensed from Enacute Solutions India Private Limited, which operates strictly as a Data Processor. For interpretation, applicability, or data-rights requests, write to support@kisandoorstep.com.
