General Vendor Terms and Conditions (Produce Suppliers)

These General Vendor Terms and Conditions ("Vendor Policy") outline the foundational business relationship between Enacute Solutions India Private Limited ("Enacute," operating the Kisan Door Step Platform, "Company," "we," "our," or "us") and the farmers, wholesalers, and suppliers ("Vendor," "you," or "your") who provide vegetables, fruits, and groceries to the Platform.

Specific operational metrics, pricing, and logistics are governed by individual Vendor Agreements or Purchase Orders agreed between the Vendor and Enacute.

1. Scope of Relationship

• Independent Contractor: The Vendor acts as an independent contractor. Nothing here creates a partnership, joint venture, agency, or employer-employee relationship.
• Sole Counterparty: Your commercial and legal relationship is strictly and exclusively with Enacute.

2. Onboarding and Compliance

• Registration: Vendors must complete onboarding, including KYC documentation (PAN, GST registration if applicable, bank details).
• Regulatory Compliance: Vendors must comply with applicable Indian laws, and hold valid FSSAI licenses where required for packaged goods or dairy.

3. Orders, Pricing, and Delivery

• Purchase Orders: Supply requirements are communicated via Purchase Orders or individualized Vendor Agreements.
• Pricing: Determined per your specific Vendor Agreement (e.g., daily market rates or fixed-contract pricing).
• Delivery: Vendor delivers goods to the designated collection hub or warehouse at the agreed time and condition, unless a direct farm-pickup arrangement is in place.

4. Quality Assurance and Rejections

• Right to Inspect/Reject: Enacute reserves the right to inspect deliveries and reject spoiled, damaged, underweight, or improperly packaged goods.
• Liability for Rejections: Rejected goods are returned at the Vendor's expense or disposed of; no payment is rendered for rejected quantities.

5. Payment Terms

• Settlement: Per the payment cycle agreed in your Vendor Agreement.
• Deductions: Enacute may deduct applicable TDS and amounts for rejected goods, shortfalls, or penalties per your agreement.

6. Platform and Technology

The vendor dashboard or digital portal you use to manage orders is part of the Enacute-owned Platform technology, provided solely for the purpose of this vendor relationship.

7. Confidentiality

You agree to keep all business dealings, pricing, volume requirements, and operational procedures strictly confidential.

8. Termination

Either party may terminate per the notice period in the specific Vendor Agreement. Enacute may immediately terminate a Vendor's account for repeated quality failures, fraud, or breach of these Terms.

9. Governing Law

Governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Vendor Acknowledgment: By supplying goods, the Vendor acknowledges having read, understood, and agreed to this Vendor Policy.